The aim of the course is to provide course participants with the knowledge and application skills required in planning to meet internal and external customer requirements, ensuring the delivery of quality service and monitoring and reviewing customer service.
Course Content
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Plan to meet internal and external customer requirements
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Ensure the delivery of quality service
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Monitor and review customer service
Who Should Attend
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Supervisors working in the cleaning industry.
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Current cleaners with potential for promotion in the cleaning industry.
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Individuals from other industries who are interested to enter the cleaning industry.
Medium/Duration
Venue
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7 Soon Lee St #03-27 iSpace Singapore 627608
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Nearest Bus Services 185, 193, 251, 258, 502
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Nearest MRT Pioneer or Boon Lay
Corporate classes at clients’ preferred locations can be arranged.
Course Fees
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$535.00/- per participant (GST inclusive, before SDF grant, if applicable)
Skills Development Fund (SDF) & Absentee Payroll Grant
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Companies applying for funding (only Singaporean and Singapore PR) must submit their training grant and absentee payroll application via SSG’s SkillsConnect system. All applications are subject to SSG’s approval. Companies applying for funding must make payment via Cheque to the Training Provider. For assistance, please call SSG at 67855785 or visit www.skillsconnect.gov.sg.
NOTE: To be eligible for funding, participants need to be company-sponsored, obtain at least 75% attendance and undergo all assessments.
