WSQ Environmental Cleaning Courses

 
 

Certificate Level - Core Units

 
 
Perform Basic Cleaning of Hard Floor Surfaces
 

Perform Basic Cleaning of Hard Floor Surfaces

 

This unit covers the basic knowledge and skills required in removing loose dust and debris, spillage and impacted soil and mopping of hard floor surfaces manually. 

 

Demonstrate Understanding of the Local Cleaning Industry Environment

 

This unit covers the knowledge and skills required to prepare for a career in the cleaning industry, with specific focus on developing an introductory appreciation and understanding of the cleaning industry and its role towards sustaining Public Health and the Environment.

Day Class Schedule

24 November 2017 9am to 6pm

 
wsqq-37.png

Provide Quality Services

This unit covers the knowledge and skills required in maintaining good personal grooming and hygiene standards, proper interactions with customers and providing quality service delivery.

 

 

Comply with Workplace Safety and Health Policies and Procedures

 

This unit covers the minimum competencies for the implementation of effective workplace safety and health management to all industries and workplaces. At operations level, learners are only required to comply with workplace safety and health policies and procedures.

 
 
all icons-37.png

Certificate Level - Elective Units

 

Perform Basic Cleaning of Washrooms

 

This unit covers the basic knowledge and skills required in cleaning and removing soilage from sanitary fixtures, fittings, toilet floors, and replenishing consumables in sanitary area.

 

Clean Vertical Surfaces, Glass and Ceiling

 

This unit covers the knowledge and skills required in removing loose dust and cleaning of spillage and soilage from vertical surfaces, glass surfaces and ceiling surfaces.

 

Perform Basic Cleaning of Carpets

 

This unit covers basic knowledge and skills required in removing loose dust, debris, spillage and stains from carpets.

 

Clean Furniture and Furnishings

 

This unit covers the knowledge and skills required in removing dust, debris, spillage and stains as well as polishing furniture and furnishings.

 

Perform Cleaning of Public Residential Estate (Manual)

 

This unit covers the knowledge and skills required to manually clear open drains, clean gullies, floor traps, amenities, lift landings, turf areas, and lift cars in residential areas.

 
 

FOR ENQUIRIES ON WSQ ENVIRONMENTAL CLEANING COURSES

Name *
Name
 
 
 
 

Handle and Dispose Waste

This unit covers the skills and knowledge in differentiating the various types of waste and disposing of the waste in a safe manner.

 
 

 
 

Higher Certificate Level - Core Units

 
 
 

Schedule and Supervise Cleaning Services

 

This unit covers the knowledge and skills required in planning cleaning activities, supervising cleaning activities and handle contingencies during cleaning activities.

 

Provide On-the-Job Training

 

This unit covers the knowledge and skills required in preparing to provide on-the-job training; providing on-the-job training according to organisational requirements; reviewing performance of learners; and obtaining feedback from learners and conduct debrief of the on-the-job training session.

 
 

Higher Certificate Level - Elective Units

 

Implement Work Plans and Monitor Performance

 

This unit covers the knowledge and skills required in interpreting and implementing work plans; monitoring implementation of work plans; and monitoring team performance and provide feedback.

 

Communicate and Relate Effectively at the Workplace

 

On completion of this unit, the learner will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.

FOR ENQUIRIES ON WSQ ENVIRONMENTAL CLEANING COURSES

Name *
Name
 
 

 
 

Advanced Certificate Level - Core Units

 

Manage Inventory

 

This unit covers the knowledge and skills required in acquiring inventories, managing inventory control and reviewing effectiveness of inventory management.

 
 

Demonstrate and Apply Understanding Of Cleaning Chemicals

 

This unit covers the knowledge and skills required in demonstrating understanding of cleaning chemicals, applying knowledge in the use of cleaning chemicals and reviewing effectiveness of cleaning chemicals.

 
 

Demonstrate and Apply Understanding of Cleaning Methods and Processes

 

*NEA Business Licence requisite module for start-ups   

This unit covers the knowledge and skills required in demonstrating understanding of cleaning methods and techniques, applying cleaning methods and processes and evaluating effectiveness of cleaning methods and processes.

Day Class Schedule

 
 

Supervise Service Operations

 

*NEA Business Licence requisite module for start-ups   

This unit covers the knowledge and application skills required in planning to meet internal and external customer requirements, ensuring the delivery of quality service and monitoring and reviewing customer service.     

Day Class Schedule

 
 
 

Establish relationships for customer Confidence

This unit covers the skills and knowledge to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.

 
 
 

 

Advanced Certificate Level - Elective Units

 
 

Implement maintenance of Cleaning tools and Equipment

 

This unit covers the skills and knowledge required in establishing maintenance requirements of cleaning tools and equipment, carrying out implementation plan for maintenance of cleaning tools and equipment and evaluating maintenance of cleaning tools and equipment.

 
 

Implement Continuous improvements in service Delivery within cleaning Industry

This unit covers the skills and knowledge to prepare work team for continual improvement, executing action plan for continual improvement, monitoring and evaluating results of action plan for continual improvement and addressing performance gaps in improvement related targets.